Contact [email protected] within 30 days after receiving your order to request a return. Include your order number and reason; for an incorrect or defective item, include photographs where practical.

Items should be unused and in their original condition and packaging where reasonably possible. Contact us for return instructions and the authorized return address before sending goods. The registered business address is not automatically a return facility.

For a change-of-mind or other non-quality return, the customer pays return postage. We cover return postage for defective or incorrectly supplied goods. We assess returned goods and notify you of the result. Approved refunds are issued to the original payment method within 7 business days; your provider may take additional time to post the funds.

If you wish to cancel an order, contact us promptly. If dispatch has already occurred, follow the return process. This policy does not limit mandatory consumer rights, including applicable withdrawal and remedies for nonconforming goods.

Email: [email protected]
Customer Support: Available 24 hours a day, 7 days a week.